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Terms of Service

California Privacy & Data Protection Policy

A1 Wireless LLC / A1 Wireless LiveScan
Effective Date: August 19, 2026
Last Updated: August 19, 2026

1. Our Commitment to Privacy

A1 Wireless LLC / A1 Wireless LiveScan (“A1 Wireless,” “we,” “us,” or “our”) respects the privacy of visitors, customers, and other individuals who interact with our Website.

We are committed to handling personal information in a manner consistent with applicable federal and California privacy laws.

This Privacy Policy explains our practices concerning the collection, use, disclosure, retention, and protection of personal information through A1WirelessLiveScan.com and related online interactions.

This Policy is intended to provide transparency and does not create or grant rights beyond those provided by applicable law.

Nothing in this Policy waives, limits, or eliminates any non-waivable right or protection provided by California or federal law.

2. California Privacy Laws

Depending on the circumstances and whether applicable legal thresholds are met, California privacy laws may provide consumers with specific rights concerning their personal information.

These laws may include the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and applicable implementing regulations.

A1 Wireless intends to comply with privacy obligations applicable to its actual business activities, the information it collects, and the services it provides.

Where a particular California privacy law or requirement does not apply to A1 Wireless based on the applicable statutory requirements, this Policy should not be interpreted as an admission that the law applies.

3. Personal Information We May Collect

Depending on how you interact with A1 Wireless, we may collect information in the following categories:

Identifiers

  • Name;

  • Email address;

  • Telephone number;

  • Mailing address;

  • IP address;

  • Online identifiers; and

  • Other identifiers that may reasonably be associated with a consumer or household.

Customer and Commercial Information

This may include information relating to services requested, appointments, transactions, inquiries, and communications with A1 Wireless.

Internet or Electronic Network Activity

This may include:

  • Pages viewed;

  • Website interactions;

  • Links or buttons selected;

  • Referring webpages;

  • Browser information;

  • Device information;

  • Operating system;

  • Date and time of activity; and

  • Other technical information.

Geolocation Information

Approximate location information may be collected where reasonably necessary for Website functionality, security, fraud prevention, analytics, or other disclosed purposes.

Information Voluntarily Submitted

Information may be collected when you:

  • Complete a form;

  • Contact us;

  • Request an appointment;

  • Request Live Scan services;

  • Request fingerprinting services;

  • Request DMV services;

  • Request notary services;

  • Request mailbox services;

  • Request information; or

  • Communicate with A1 Wireless.

4. Data Minimization

A1 Wireless seeks to collect only the personal information reasonably necessary and proportionate to the purpose for which the information is collected.

We do not intentionally collect personal information merely because it is technically available when that information is unnecessary for the disclosed purpose.

We seek to limit unnecessary collection, use, disclosure, and retention of personal information.

5. Cookies, Session IDs, and Tracking Technologies

A1 Wireless may use cookies and similar technologies necessary for Website operation, security, functionality, fraud prevention, analytics, performance measurement, or other disclosed purposes.

Technologies may include:

  • Cookies;

  • Session identifiers;

  • Pixels;

  • Tags;

  • Scripts;

  • Local storage;

  • Analytics technologies;

  • Security technologies; and

  • Similar technologies.

Depending on the technology, information may include:

  • IP address;

  • Device information;

  • Browser information;

  • Pages viewed;

  • Website interactions;

  • Referring webpage;

  • Date and time of activity;

  • Approximate location; and

  • Other technical information.

No Blanket Exclusion of Personal Information

A1 Wireless does not make a blanket representation that information collected through cookies, session IDs, pixels, analytics, or similar technologies can never constitute personal information.

Depending on the circumstances, technical or online identifiers may constitute personal information under applicable California law.

6. Restrictions on Tracking

A1 Wireless seeks to use tracking technologies only for legitimate, disclosed, and reasonably necessary purposes.

A1 Wireless does not intentionally use Website tracking technologies for the purpose of:

  • Secretly identifying individual consumers;

  • Creating unauthorized profiles of consumers;

  • Monitoring consumers for purposes unrelated to the Website's disclosed functions;

  • Collecting unnecessary personal information; or

  • Conducting behavioral advertising involving children in violation of applicable law.

Where applicable law requires consent, notice, authorization, or an opt-out mechanism, A1 Wireless will provide the applicable protection.

7. Session Replay and Similar Technologies

A1 Wireless recognizes that certain technologies may record or reconstruct Website interactions.

If session-replay, behavioral analytics, heat-map, or similar technologies are used, A1 Wireless will seek to configure those technologies to limit unnecessary collection of personal information and to comply with applicable privacy requirements.

A1 Wireless does not intentionally use session-replay technology to record children's Website activity for unauthorized profiling, advertising, or other purposes prohibited by applicable law.

8. Children's Privacy and CIPA-Related Protections

A1WirelessLiveScan.com is not directed to children under 13.

A1 Wireless does not knowingly use Website tracking technologies to create behavioral profiles of children under 13 for advertising or other unauthorized purposes.

A1 Wireless does not intentionally collect, record, or use a child's Website activity through cookies, pixels, session replay, advertising trackers, or similar technologies for purposes prohibited by applicable law.

If A1 Wireless becomes aware that personal information relating to a child has been collected in a manner inconsistent with applicable law, A1 Wireless will take reasonable steps to investigate and address the issue.

Nothing in this section is intended to replace or limit any protection provided by the Children's Online Privacy Protection Act (COPPA), California law, or any other applicable law.

9. Third-Party Technologies

A1 Wireless may use third-party service providers to support:

  • Website hosting;

  • Website security;

  • Appointment scheduling;

  • Payment processing;

  • Communications;

  • Analytics;

  • Customer support;

  • Advertising or marketing; and

  • Other legitimate business functions.

Third-party providers may process information under their own privacy policies or as service providers or contractors acting on behalf of A1 Wireless.

A1 Wireless seeks to use contractual, technical, and organizational measures appropriate to the nature of the services and information involved.

10. Sale and Sharing of Personal Information

A1 Wireless does not sell personal information for monetary consideration.

California law may nevertheless define “sale” or “sharing” more broadly.

Certain disclosures for cross-context behavioral advertising may constitute “sharing” under California law even where money is not exchanged.

Where applicable, A1 Wireless will provide consumers with the ability to opt out of the sale or sharing of personal information.

11. Global Privacy Control

Where required by applicable California law, A1 Wireless will recognize a qualifying Global Privacy Control (GPC) or other legally recognized opt-out preference signal.

A qualifying signal may communicate a consumer's request to opt out of applicable sale or sharing of personal information.

12. How We Use Personal Information

A1 Wireless may use personal information for purposes including:

  • Providing requested services;

  • Processing appointments;

  • Responding to inquiries;

  • Customer support;

  • Processing transactions;

  • Communicating with customers;

  • Website operation;

  • Website security;

  • Fraud prevention;

  • Debugging;

  • Analytics and performance measurement;

  • Maintaining business records;

  • Complying with legal obligations;

  • Establishing, exercising, or defending legal claims; and

  • Other purposes disclosed at or before collection.

We seek to use personal information only for purposes reasonably necessary and proportionate to the purpose for which it was collected or otherwise permitted by law.

13. Disclosure of Personal Information

A1 Wireless may disclose personal information to:

  • Service providers;

  • Contractors;

  • Technology providers;

  • Payment processors;

  • Website providers;

  • Scheduling providers;

  • Security providers;

  • Communication providers;

  • Government authorities when legally required; and

  • Other parties when disclosure is permitted by applicable law.

We do not authorize third parties to use personal information for purposes prohibited by applicable law.

14. Legal Requests and Government Authorities

A1 Wireless may disclose personal information when reasonably necessary to:

  • Comply with law;

  • Respond to lawful government requests;

  • Respond to subpoenas or court orders;

  • Protect the rights, property, or safety of A1 Wireless;

  • Protect customers or other individuals;

  • Detect or prevent fraud;

  • Investigate security incidents; or

  • Establish, exercise, or defend legal claims.

15. Retention of Personal Information

A1 Wireless seeks to retain personal information only for as long as reasonably necessary and proportionate to accomplish the purpose for which it was collected.

Retention may also be required for:

  • Legal compliance;

  • Accounting;

  • Tax obligations;

  • Business records;

  • Security;

  • Fraud prevention;

  • Dispute resolution; and

  • Legal claims.

When personal information is no longer reasonably necessary for a legitimate purpose and no legal retention requirement applies, A1 Wireless may delete, de-identify, or otherwise dispose of the information.

16. Data Security

A1 Wireless maintains reasonable administrative, technical, and physical safeguards designed to protect personal information.

Security measures may include:

  • Access controls;

  • Authentication;

  • Password protections;

  • System safeguards;

  • Employee access restrictions;

  • Security monitoring; and

  • Other reasonable safeguards appropriate to the information involved.

No electronic system or method of transmission can be guaranteed to be completely secure.

17. California Consumer Privacy Rights

Subject to applicable law and legal exceptions, California residents may have the right to:

  • Know or access certain personal information;

  • Request deletion of personal information;

  • Request correction of inaccurate personal information;

  • Opt out of applicable sale or sharing;

  • Limit certain uses of sensitive personal information;

  • Receive information regarding applicable privacy practices; and

  • Exercise applicable privacy rights without unlawful discrimination.

18. Right to Non-Discrimination

A1 Wireless will not unlawfully discriminate against a consumer because the consumer exercises a privacy right granted under applicable California law.

We will not unlawfully deny services, charge discriminatory prices, or provide a materially different level or quality of service because a consumer exercised a legally protected privacy right.

19. Privacy Requests

California residents may submit applicable privacy requests by contacting:

A1 Wireless LLC / A1 Wireless LiveScan

Phone: (916) 544-4000
Email: support@a1wirelesslivescan.com

A1 Wireless may need to verify the identity of the requester before fulfilling certain requests.

Verification procedures will be reasonably designed to protect consumers from unauthorized disclosure of personal information.

A1 Wireless will respond to verified requests within the time required by applicable law.

20. Authorized Agents

Where permitted by law, California residents may designate an authorized agent to submit certain privacy requests.

A1 Wireless may require reasonable documentation verifying the agent's authority and the consumer's identity.

21. Third-Party Websites

Our Website may contain links to third-party websites.

A1 Wireless does not control third-party websites and is not responsible for their privacy policies, security practices, content, or activities.

Users should review the privacy policies of third-party websites before submitting personal information.

22. Communications and Marketing

A1 Wireless may use contact information to respond to inquiries, manage appointments, provide requested services, and send service-related communications.

Where permitted by law, we may also send marketing communications.

Consumers may opt out of marketing communications by following the instructions provided in the communication or contacting A1 Wireless.

Opting out of marketing communications does not necessarily prevent service-related communications.

23. Children's Information

A1 Wireless does not knowingly collect personal information from children under 13 through the Website for advertising, behavioral profiling, or unrelated purposes.

A1 Wireless does not intentionally use tracking technologies to create behavioral profiles of children under 13.

If we become aware of information that may have been collected from a child in violation of applicable law, we will take reasonable steps to investigate and address the matter.

24. Privacy Policy Does Not Replace Technical Safeguards

This Privacy Policy describes A1 Wireless's privacy practices and commitments.

It does not replace technical, administrative, contractual, or security measures necessary to comply with applicable privacy laws.

A1 Wireless may configure, restrict, disable, or remove tracking technologies where reasonably necessary to protect privacy and comply with applicable law.

25. Changes to This Privacy Policy

This Privacy Policy is subject to change.

A1 Wireless LLC / A1 Wireless LiveScan reserves the right to modify, update, revise, or replace this Privacy Policy at any time to reflect changes in:

  • Applicable laws;

  • Regulations;

  • Website technology;

  • Services;

  • Business practices;

  • Security practices; or

  • Privacy practices.

When changes are made, the revised Policy will be posted on the Website and the Last Updated date will be changed.

Unless otherwise required by applicable law, changes become effective when posted.

Where legally required, A1 Wireless will provide additional notice or obtain required consent before implementing material changes.

Consumers should periodically review this Privacy Policy.

26. No Waiver of Legal Rights

Nothing in this Privacy Policy is intended to waive, limit, or eliminate any right or protection that cannot legally be waived under California or federal law.

If any provision of this Policy conflicts with a mandatory requirement of applicable law, the applicable law will control.

27. Contact A1 Wireless

For questions, concerns, or requests relating to this Privacy Policy or applicable California privacy rights, contact:

A1 Wireless LLC / A1 Wireless LiveScan

Phone: (916) 544-4000
Email: support@a1wirelesslivescan.com

Website: A1WirelessLiveScan.com

Effective Date: August 19, 2026
Last Updated: August 19, 2026

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